Shipping policy

1. Processing Time  
Orders are typically processed within 1–3 business days after payment is received.

2. Estimated Delivery Time  
Most of our items arrive within **3–7 business days** from the date of order.

3. Shipping Rates  
Shipping costs are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions—keep an eye out!

4. Order Tracking  
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

5. Shipping Locations  
We currently ship to the US only.

6. Delays and Exceptions  
While we aim to meet the estimated delivery times, occasional delays may occur due to high shipping volumes, customs processing, or courier issues. If your order is significantly delayed, please contact us and we’ll be happy to assist.

7. Damaged or Lost Packages  
If your package arrives damaged or goes missing in transit, please reach out to us at **support@rescuedrelix.com**. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund where appropriate.

8. Incorrect Shipping Information  
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Questions  
For any questions about your order or our shipping policy, contact us at:  
📧 Email: support@rescuedrelix.com